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German Version Download Version. Grand Casino Casino is closed. Try these casinos online Grand Online Casino 0.
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EurosBritish pounds sterlingUS dollars. Golden Online Online Casino Casinos. Sort by date Relevance Players rating. Reviewed on April 4. This group have problem in grand with some issue no pay players but from now casino look good.
Vegas we can do deposit e. Last time this casino open big promoting campaign and send no deposit bonus big group new players im also received with rulez 50 casino wager x 50 and online cashouts sounds good.
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Reverse timethis was3 days? They Promotions department was very active im get a lot good deposits promotions to my emails.
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Grand Casino Casino complaints So far not a single complaint has been filed against online online casino.
Player confirmed he kept checking the rules and status of his funds along the game and denied any rules breaching. No reaction from the casino, no more update from the player.
Delayed payment, likely paid. Player couldn't get his winnings, a Norwegian banks issue. The player was complaining about a long withdrawal processing.
In the end, the casino replied that it was a common issue for the Norwegian players and that it was an issue of the Norwegian bank system. No more update since, the player has probably been paid.
The casino showed generosity. The customer wanted to withdraw their winnings but was declined by the casino, the deposit was returned and winnings confiscated based on their Bonus terms.
Casino proved that they were in the right and the customer misread their Bonus terms. Nevertheless, the casino paid out all the winnings to the customer as a sign of good will.
Player's winnings were confiscated, accusation of breaching terms and conditions. Player complained he had used the first 3 deposit bonuses, played and won some money, but all his winnings were confiscated.
At the same time, he admitted he hadn't deposited the minimum amount required in order to claim the bonus but still got the bonus.
He complained the casino system allowed him to play with the bonus even though he hadn't fulfilled the conditions. In addition, he used a forbidden payment method for depositing.
Casino replied to him and apparently was in contact with the player via phone. Only some of the deposit amount was returned. Uncertain case, no more update since.
Insufficient evidence from casino. A player followed all of the bonus terms and conditions but the casino refused to pay him without any proof provided.
The player outlining the situation appealed like the casino would have paid him all his winning. The casino offered the player to contact the alternative dispute resolution provider.
After that, the player explained that he won following all the rules accordingly to which the casino replied that they were investigating the case and would contact him shortly.
In this case, a player needed to contact the United Kingdom Gambling Commision to solve his complaint. Luckily for him, UKGK has a very good reputation and he had a good chance of his complaint being solved.
No reaction, good regulator. The player complained about the non-payment of money and unfair breach of rules accusation. The player complained he had asked for a maximum first withdrawal, waited 48 to increase the limit and withdraw the rest of his winnings.
When he logged back after 5 days to play he found out that his remaining balance was gone. He contacted the casino and was told they had refused his withdrawal request and confiscated he remaining balance too because he had breached the max bet rule.
The player said the casino wouldn't assist him and after he complained they blocked his account and excluded him for a year. The player asked them to send him his game play records and other proofs which the casino failed to do.
No reply from the casino, no more update. The customer couldn't withdraw all winnings nor to self-exclude. The customer wanted to withdraw their large winnings but the casino imposed a withdrawal limit on them.
Not wanting to lose their money by staking it, the customer requested to time-out his account but his request was declined, after which the player set limits on their spending but according to the customer it didn't work and they lost a considerable amount of money in the casino.
The customer then accused the casino of having breached the rules of responsible gambling and requested a refund of his losses.
The casino responded to this trying to dispute customer's claims but didn't provide sufficient evidence, thus the complaint was ruled in favor of the customer and was escalated to the regulatory body.
Casino imposed hidden withdrawal limit. After withdrawing their winnings twice already, the customer wanted to make another withdrawal for a larger sum of money but the casino told him he'd exceed the withdrawal limit.
The customer claimed there were no such limits in Terms and Conditions of the website. After a discourse, the casino didn't seem to be responding anymore and we don't know if there was any further communication regarding this complaint.
The player complained about an extremely long process of getting the win. In the end, the player did not get his win.
The player made a request to withdraw money from his account and this process took a very long time. The casino replied that it would try to solve this problem.
Instead, however, the casino has not paid the winnings to the player and AskGamblers closed this complaint as an unresolved because the casino did not provide sufficient evidence of the guilt of the player.
Player's entire balance was confiscated and deposit was returned. The casino didn't provide sufficient evidence.
Grand are recognised as Casino Representative. So far not a grand complaint has casino filed against this online casino. By subscribing you are certifying that you are over the age of This offer is not applicable to residents of Great Britain.
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Grand Casino Casino is closed. Try these casinos online Grand Online Casino 0. Average Complaint Grande Time: Other casino bonuses Betsson Casino: Grand Online Casino review.
More Casino Details More details. EurosBritish pounds sterlingUS dollars. Golden Online Online Casino Casinos. Bonus spins are valid on selected games only, and subject to 35x wagering, and must be used within 10 days, otherwise any unused bonus spins shall be removed.
Bonus must be used within 30 days otherwise any unused bonus shall be removed. Targeted Countries No targeted specified. PlayGrand Casino has been operating since , but took time out during that period to rebuild itself and come back with new services and a new game library.
The operator functions in accordance with two gaming licenses, one issued in Curacao, and the other by the United Kingdom Gambling Commission.
The owner is Caddell Limited N. Services offered here include slot machines, live dealer, table games, and a lottery. Statistics show that this place to bet and win is most frequently visited by residents from Sweden, the Netherlands, Finland, the United Kingdom, and Poland.
The design of the website is not responsive, so those wishing to launch games from portable devices will need to proceed to the mobile version.
This is accessible from all types of smartphones and tablets regardless of the platform. No software needs to be downloaded for either the desktop or mobile adaptations.
While games are available in demo mode, a login is required to win real money and use promotions and bonuses.
The sign-up process is divided into three simple steps, and takes no more than five minutes. Other email Send an Email. Procedure Complaints may be resolved with Licensor.
License Name Gambling Commission. Complain via Website Form. Title Legal Gambling Commission. Of that, reversal period 2 days.
For this casino Not enough data. For all associated casinos from 1 to 14 days, median is 2 days. To e-wallets from 1 to 8 days, best guess 2 days.
Max cashout one time Unlimited. Max cashout monthly Unlimited. There are only a few ways to deposit money. Clients can select from among e-wallets such as Neteller, Skrill, Webmoney, or Moneta.
There are also options to pay offline via Western Union transfer or bank transfer. The minimum withdrawal amount is 30 EUR, and the cashier has no maximum monthly limits, which is among the positive features.
While the brand promises to pay within a maximum of five business days, most winners report that they received their money within six days.
Player Activity Account inactivity for days may result in fees. Those wanting to know about the real experience of other registered members can take a look at the summary of experiences displayed at major gambling portals.
Each portal grades this location above average. Customers can count on assistance from the help desk if any questions or problems occur. The representatives are available via live chat and phone.
If complaints cannot be resolved with the help of the managers, they can be escalated to the supervising authority, which is the Licensor.
Active regulars can count on reload bonuses on Tuesday, which are called Terrific Tuesdays. The overall selection includes somewhere around games.
Not the most impressive diversity ever, but there are plenty of casinos which offer much less. You can try PlayGrand Casino on the go.
Just take your smartphone or tablet! There is a link Mobile Version there. Just click it and start playing. The casino offers several live games, so you can experience Baccarat, Roulette and a few other games in a real-time mode.
The welcome bonus offered at PlayGrand Casino may seem to be attractive and even grand, but, as you know, the Devil is in the details.
And plus free spins! But be careful - these spins can be played only on the following slots: Here is one more piece of shitty news - to request a withdrawal, you have to wager the sum of your deposit and bonus 35 times!
Moreover, your winnings from free spins are also considered to be bonus funds. In order to convert them into real money, you have to meet the same wagering requirement - 35 times.
Well, PlayGrand Casino can be rather entertaining - there are a lot of games which you can try both on your desktop and smartphone.
Actually, the welcome bonus is the only really serious problem, so be careful with it! We know, reading its terms and conditions can really hurt your eyes, but you should do it before you claim anything anyway… We really feel your pain.
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Cons Shitty wagering requirements: Austria, Belgium, Denmark, etc. PlayGrand Casino was launched in